Privacy Policy

Last Updated: [Insert Date]

At SkyRC Store (“we”, “us”, or “our”), operating at rcmodeldepot.com, we understand that privacy is as critical to our customers as the performance of their 6S LiPo batteries or the precision of their 5″ freestyle frames. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our RC products.

1. Information We Collect

To provide seamless service for FPV pilots and RC enthusiasts worldwide, we collect:

• Personal Information: Name, email, shipping address, and payment details when you order quad frames (2″-10″), LiPo batteries (2S-8S), or other RC components.
• Technical Data: IP address, browser type, and device information to optimize your browsing experience.
• Transaction Details: Purchase history of items like analog cameras, VTX systems, or battery chargers for order processing and customer support.
• Communication Records: Emails sent to [email protected] regarding payment issues or product inquiries.

2. How We Use Your Information

We handle your data with the same care we apply to shipping sensitive LiPo batteries:

• Process orders for quad frames, batteries, and accessories with secure payment gateways
• Provide customer support for time-sensitive RC builds and race-day preparations
• Improve our product offerings (3″-7″ frames, analog receivers, etc.) based on purchase trends
• Send order confirmations and shipping updates (excluding marketing unless you opt-in)
• Prevent fraud in high-value transactions (especially for 6S-8S battery purchases)

3. Data Sharing and Disclosure

Like specialized components in an FPV build, we only share data when necessary:

• Payment Processors: Visa, MasterCard, JCB, and PayPal for transaction completion
• Shipping Providers: Only the minimum required data for delivering your RC gear globally (excluding restricted areas)
• Legal Compliance: When required by law, particularly for LiPo battery safety regulations
• Service Providers: Trusted partners assisting with website operations (under strict confidentiality)

We never sell your data to third-party marketers.

4. Data Storage and Security

We protect your information with the same diligence we apply to our PCI-DSS compliant payment systems:

• Encrypted storage for all sensitive data
• Regular security audits of our systems
• Automatic deletion of payment details after transaction completion
• Secure protocols for international data transfers (important for our global customer base)

5. Your Rights

You maintain control over your data, just as you control your RC builds:

• Access: Request a copy of your personal data we hold
• Correction: Update inaccurate shipping or account information
• Deletion: Request removal of non-essential data (excluding legally required transaction records)
• Objection: Opt-out of non-essential processing
• Portability: Receive your data in a structured format

To exercise these rights, contact [email protected] with “Privacy Request” in the subject line.

6. Cookies and Tracking Technologies

Our website uses essential cookies to function smoothly, much like essential components in an FPV drone:

• Session Cookies: Maintain your shopping cart while browsing quad frames and batteries
• Preference Cookies: Remember your region for shipping estimates
• Analytics Cookies: Help us improve site performance (anonymous data only)

We don’t use intrusive tracking that would compromise your privacy. You can manage cookies through your browser settings.

7. International Data Transfers

As we serve RC enthusiasts worldwide (excluding some Asian and remote regions), your data may be transferred to and processed in the United States and other countries. We ensure all transfers comply with applicable data protection laws.

8. Policy Updates

We may update this policy as our business evolves, just as FPV technology advances. Significant changes will be notified to customers who’ve purchased high-value items (5″+ frames, 6S+ batteries) in the past year.